Contact Certification

Due to the volume of certification applications we receive, our Certification Department must spend much of their time evaluating these applications; however, we do dedicate a portion of time to answering questions each day. Generally, we are able to respond to questions sent through one of the three avenues below within the same business day, or early the next if we receive it later in the day; however, we always strive to keep a short list of outstanding questions and answer all correspondence as quickly as possible. 

Contacting the Certification Department:

  1. Our Online Form - this form asks for specific information in order to help us locate your record and send an answer in a timely manner.
  2. E-mail - please include your first and last name, certification number - if available, current or most recent school, and a detailed question in order to help us send an appropriate answer in a timely manner.
  3. Phone: 888.839.8101 - this number will give you the option of being directed to the Certification Department or the CEU Coordinator. The Certification Department option will lead you to a voicemail message - please include your first and last name, certification number - if available, current or most recent school, and a detailed question in order to help us send an appropriate answer in a timely manner.

Contacting the CEU Coordinator:

If you have questions about uploading courses for approval, uploading CEUs for teachers who have completed an approved course, or other questions about providing CEUs, the CEU Coordinator can be reached in one of three ways:

  1. Our Online Form - this form is for CEU providers with specific questions about uploading courses for approval, granting CEUs to teachers who have completed an approved course, or other general CEU questions.
  2. E-mail - please provide your name, school name, and a detailed question.
  3. Phone: 888.839.8101 - this number will give you the option of being directed to the Certification Department or the CEU Coordinator.